Latest blog posts:

Help Us Provide You a Better Service – Mobile Apps Mockups Waiting for Your Feedback
You’ve probably been waiting for this as much as we did, so here it is! Our developers have prepared the first mockups for our future mobile apps. Soon, we’ll be releasing native mobile apps for Android, IPhone and IPad and we’d really appreciate your opinion about the first “sketch”. Here is what we have included [...]
New Feature – Social Buttons
After launching the new Facebook App, HelpOnClick has now developed a new feature, to enable users to provide social interaction to their customers, through the Live Chat system. Users can now add social buttons to their Widget and Chat Window, so that customers can Like their Facebook Page, Follow them on Twitter or on Google [...]
Live Chat for Business Performance – The New HelpOnClick Industry Focus
While developing an easy to use Live Chat Software, the HelpOnClick Team has also been working on helping businesses increase their overall performance, customer base and sales volume. As the importance of customer service has gradually increased in recent years, it is crucial for any business to know how customer satisfaction can be gained, quickly [...]
New Addons – Add HelpOnClick Live Chat to 3dCart and LightCMS
As our users’ integration needs are growing, the HelpOnClick Team has been keeping up with these needs and has now developed new integration addons, for 3dCart and LightCMS. So, if you are using one of these platforms, keep reading this post to see how it works. 3dCart Integration 3dCart is a complete shopping cart software, [...]

Improving conversion rate with live chat software

Converting e-commerce Web site visitors into customers is the key to maximizing e-business profit. One of the most powerful tools for turning browsers into buyers is live chat, which allows the visitor to get help from a live assistant via text chat... read more

Improving customer support with help desk software

The major add-value of a product or service over its competition is very often in the quality of support available to customers. Inexpensive online help desk systems can streamline customer support, free your support personnel from tedious... read more

Improving lead conversion with CRM software

Every business needs Customer Relations Management (CRM) software for multiple reasons, all of which impact your profit margin. Retaining customers is far less expensive than getting new customers. Customer satisfaction is your most important asset... read more

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