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Latest blog posts:
| New HelpOnClick Update – Operator Picture in the Widget |
| As we may have already accustomed you all with constant improvements to the HelpOnClick Live Chat Software, after the great Chat via SMS Feature, we are now proud to announce a software update, with a new enhancement included. You can now build even more trust for your visitors, by adding the picture of your operator [...] |
| New HelpOnClick Feature – Chat Support via SMS |
| As we, the HelpOnClick Team, have always tried to improve our Live Chat Software, we are now going Live with a new, unique feature. HelpOnClick now provides the possibility to use Live Chat via SMS. By using this new feature, you will be able to provide chat support to your customers using your mobile phone. [...] |
| New on HelpOnClick – Help & Feedback community, powered by QHub |
| Many times when a visitor goes to your website, the first things that come to mind are questions; and how can these be answered. Therefore, adding a Questions and Answers section to your website is a great way to engage, understand and help your users. To gain even more insights on what your users are [...] |
| HelpOnClick Plugins to integrate with 3rd party software |
| If your website is based on one of the many free, open source website management systems; and you are wondering how to integrate our Live Chat Software with your site, then keep reading. In this article, we will show you how to use the HelpOnClick Live Chat Application on your website, blog or online store. [...] |
Improving conversion rate with live chat software
Converting e-commerce Web site visitors into customers is the key to maximizing e-business profit. One of the most powerful tools for turning browsers into buyers is live chat, which allows the visitor to get help from a live assistant via text chat... read more
Improving customer support with help desk software
The major add-value of a product or service over its competition is very often in the quality of support available to customers. Inexpensive online help desk systems can streamline customer support, free your support personnel from tedious... read more
Improving lead conversion with CRM software
Every business needs Customer Relations Management (CRM) software for multiple reasons, all of which impact your profit margin. Retaining customers is far less expensive than getting new customers. Customer satisfaction is your most important asset... read more